Common purchase queries answered
Orders and Shipping
estimated delivery time is 7 – 35 business days.
Please click My account.
You can edit the address in my account.
You can track the logistics information on the order page of my account.
You can make changes on the payment method page of My account.
All our products are duty-free.
We ship worldwide.
If you order multiple items, we will pack them separately.
If you need to swap an item
Returns and Exchanges
Please refer to policy page.
Very sorry! don’t worry, please contact our customer service.
Congratulations! Hope you can comment on our products.
Please refer to our return page.
Please refer to the contact us page.
You can change your address in My Account.
If you have already paid and placed an order, please contact our customer service.
Yes, if you receive the goods, please refuse.
Sorry, we do not provide reservation function.